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End-of-Fix Support for IBM FileNet Content Manager

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IBM FileNet Content Manager 5.5.8: End of Fix Support and Path Forward

Author: Robert Short, VP of Cloud Services

IBM has announced that the End of Fix Support for FileNet Content Manager version 5.5.8 and IBM Content Navigator 3.0.11 has been extended to June 30th, 2025. While this extension provides organizations with additional time to upgrade, it is critical to start strategizing the upgrade to a newer version to ensure continued support and access to enhanced features.

Why Upgrade to FileNet Content Manager 5.6?

Upgrading to FileNet Content Manager version 5.6 offers many benefits, including improved performance, enhanced security features, and compatibility with the latest technologies. Here are the key reasons to upgrade:

  • Extended Support: Version 5.6 benefits from IBM's updated support policy, now providing three years of fix support for all new releases. This ensures a longer support lifecycle and more predictable planning for IT teams.
  • Compliance and Security: After June, version 5.5.8 will no longer receive any security updates.  Upgrade to stay compliant with your organizations policies.
  • Staying Current: By upgrading, you align your infrastructure with IBM's latest innovations and prepare your organization for future technology advancements.

Changes in IBM’s Release Schedule

IBM has also announced a change in its release cadence. Instead of releasing updates every six months, new versions of FileNet Content Manager will now be rolled out annually. This shift allows IBM to focus on delivering more robust updates and providing greater value in each release. For organizations, this change simplifies the planning process and reduces the frequency of upgrades.

Enhanced Support Policy for New Releases

Under IBM’s updated support policy, each new release of FileNet Content Manager will receive standard fix support for three years. This change reflects IBM’s commitment to providing customers with a stable and predictable support framework. For organizations using FileNet, this means longer timelines to plan and execute upgrades without the risk of falling out of support.

Preparing for the Transition

To ensure a smooth transition:

  • Assess your Current Systems: Evaluate your current deployment of FileNet including dependencies and customizations.
  • Engage Stakeholders: Collaborate with internal stakeholders to understand business needs and align upgrade timelines.
  • Work with Experts: Consult with IBM or certified partners like enChoice to design and upgrade FileNet tailored to your organization’s requirements.




Let's Chat!

With the End of Fix Support for FileNet Content Manager 5.5.8 set for June 30th, 2025, it is crucial to act now. Upgrading to version 5.6 not only ensures continued support but also positions your organization to leverage the latest in FileNet innovations. The extended support policy and annual release schedule offer an extended, predictable, and reliable framework for managing your content services solutions.

Start planning your upgrade today to stay ahead in your content management journey!

Robert Short began working with FileNet software in 1997 as a Technical consultant, installing, upgrading and supporting FileNet Content Services, Image Services, P8 Content Platform Engine, and Case Manager. Robert served as an Implementation Project Manager for FileNet, creating standard implementation processes for the installation and upgrade of IBM ECM products.

Robert is VP of Cloud Services at enChoice and has built a team to deliver Digital Transformation Services to our customers, both on-prem and in the public cloud, utilizing Amazon Web Services, Armor, Azure, IBM Cloud, and Rackspace.
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