Customer Support

AI Enabler: Using AI With Your Content in FileNet

enChoice Blog

AI-driven solutions like IBM Content Assistant for FileNet and enChoice AI Enabler are transforming how businesses manage and interact with their content repositories. Combined, these solutions reduce the time spent manually searching for information, improve accessibility, and enhance productivity by streamlining content management and retrieval. By integrating AI into their workflows, organizations can increase efficiency, reduce manual work, and ensure their teams quickly access the information needed to make informed decisions.



What is IBM Content Assistant for FileNet?

IBM Content Assistant is an AI-powered solution designed to make interacting with content repositories faster and easier. By leveraging natural language processing, it enables users to ask questions in plain English and receive direct, actionable responses. Whether you’re looking for specific details in a report, need a document summarized, or want to pull key information from a large set of files, IBM Content Assistant can help you get answers in seconds.



Key Features

IBM Content Assistant leverages generative AI, making information retrieval faster, smarter, and more intuitive while enabling users to:

  • Search and Retrieve Information Instantly – Ask natural language questions and get direct answers from your content repository
  • Summarize Documents Efficiently – Generate concise summaries of lengthy files to extract insights quickly
  • Support Custom AI Models – Utilize watsonx.ai to deploy and interact with an organization's own large language models (LLMs)



Is Your Content AI-ready?

enChoice AI Enabler is designed to prepare your content for AI-driven search and interaction. It ensures that your organization can fully leverage IBM Content Assistant by converting unstructured documents, such as image-based PDFs and TIF files, into an AI-searchable format.

enChoice AI Enabler prepares content for AI search. It converts unstructured documents into a format that AI can easily process and analyze.



How Does enChoice AI Enabler Work?

enChoice AI Enabler takes image-based documents (PDFs and TIFFs) from FileNet, AI-enables them by converting the image to text, and then returns it to the FileNet repository. This process makes content searchable and usable by IBM Content Assistant and other AI tools, maximizing the value of your existing documents.

Download the IBM Content Assistant and enChoice AI-Enabler Datasheet



How Do IBM Content Assistant and enChoice AI Enabler Benefit Your Business?

IBM Content Assistant and enChoice AI Enabler work together to make managing, searching, and using your FileNet documents easier. Here’s how they can improve your workflow:

  • Increased Productivity - enChoice AI Enabler structures FileNet content for AI search, while IBM Content Assistant simplifies document retrieval and summarization, enabling teams to find information quickly
  • Improved Collaboration - IBM Content Assistant enables natural language search and AI summaries, while enChoice AI Enabler formats content for AI, making teamwork and decision-making faster and more efficient
  • Adaptability for Growth - Both IBM Content Assistant and enChoice AI Enabler integrate smoothly with your FileNet environment, offering scalable solutions that evolve with your business


AI Enabler Use Cases

AI Enabler has numerous applications across various industries. For instance:

  • Claims Documents - AI Enabler can help insurance companies process claims documents more efficiently, reducing manual search times and improving regulatory compliance
  • Business Manuals - Organizations can use AI Enabler to summarize and provide Q&A capabilities for business documents, such as rates, rules, eligibility, and discounts
  • Contract Management - AI Enabler can help organizations efficiently search and manage contracts, enabling them to quickly locate specific clauses, terms, and conditions. This can be particularly useful in industries where contracts are complex and frequently updated


Industry Use Cases

Let’s look at some industries where IBM Content Assistant and enChoice AI Enabler can have a real impact:

  • Insurance Companies - Insurance firms often deal with large volumes of claims documents, many of which are image-based or non-searchable. enChoice AI Enabler converts these documents into searchable formats, and IBM Content Assistant enables quick retrieval of key information, allowing claims adjusters to make faster, informed decisions
  • Contract Management - Managing contracts and agreements can be a tedious task, especially when they’re frequently updated or contain complex clauses. With IBM Content Assistant, teams can easily find and analyze specific terms, speeding up contract review and negotiation processes
  • Customer Service - For customer service teams dealing with large volumes of queries and requests, IBM Content Assistant allows them to quickly find relevant answers to common questions and summarize necessary information, improving response times and reducing the need for escalations


Final Thoughts

Incorporating IBM Content Assistant and enChoice AI Enabler into your content management workflow will transform how your organization interacts with content. By unlocking AI-powered search, summarization, and content optimization, these tools help businesses of all sizes operate more efficiently, collaborate more effectively, and make smarter decisions faster. Stay ahead in the AI-driven world with solutions that are adaptable, scalable, and ready to grow with you.

Fuel your AI journey today with IBM Content Assistant and enChoice AI Enabler, and experience the difference in how you manage your content.



Get Started with AI Enabler for FileNet

We are committed to helping our customers achieve their business goals with an onboarding starter-pack that includes:

  • Identification of the first use case for AI Enabler - Our experts will work with you to identify the best use case for AI Enabler in your organization
  • Installation and configuration of the IBM Content Assistant and enChoice software - We'll handle the technical setup to get you up and running quickly
  • Assistance with developing a go-live strategy tailored to your needs - Our team will help you develop a customized plan to ensure a successful rollout
  • Review of results to ensure successful implementation and identify areas for further optimization - We'll review the results with you to ensure everything is working as expected and identify opportunities for further improvement

Contact us today to schedule a 30-minute demo of IBM Content Assistant and enChoice AI Enabler.



About enChoice

enChoice celebrates over 30 years as an award-winning Business Automation solutions company. AS a Gold IBM business partner, enChoice software, services, and support help fuel our customers’ AI journey by leveraging the latest AI tools to optimize content and business processes. Discover why over 800 leading companies have chosen enChoice as their trusted advisor. To learn more, visit: www.enChoice.com

Print